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Frequently Asked Questions

We hope the answers to some common questions below will help you to better understand our organization and the way it functions. You are invited to contact any Board Member with specific questions or concerns.

Q: What is the ICJHF?

A: As of October 2008, the Independent Council of Jackson Hewitt Franchisees is the sole representative body of the Jackson Hewitt franchise owners. The ICJHF operates as a non-profit with revenues from annual membership dues. Leadership is regionally elected and membership encompasses all Jackson Hewitt franchisees. As the independent voice of the franchisees, the Association can address issues that affect franchisees separately from the interests of the franchisor. The ICJHF Board of Directors meets face-to-face with JHI several times throughout the year as well as on conference calls.

Q: What is the difference between Full and Associate Membership?

A: All Jackson Hewitt franchisees are Associate (non-dues-paying) Members by default according to the ICJHF By Laws. Franchisees who wish to support or get involved in the Association apply annually for Full Membership and pay dues ($88/territory, max 8 territories). Today we are offering a price special of $40/territory, max 8 territories.

Q: What is the benefit of Full Membership?

A: We strive to align all benefits with our ultimate goal of enhancing franchisee profitability and asset value. As a Full Member, you will have access to the ideas and wisdom of hundreds of fellow franchisees, the exchange of good ideas, the review of best practices, and the critique of problem areas handled on our Message Board. You will have contact information for your fellow Full Member franchisees across the country, from which you can gain support and advice. Full members receive a discount on Annual Meeting registration as well as an invitation to (periodical) regional meetings across the country and topical webinars every other month. All ICJHF communication, including meeting records, requests for input and suggestions, reminders, announcements and much more are emailed to Full Members throughout the year. As a Full Member, you also qualify to serve on the Board of Directors, Committees or Focus Groups.

Most importantly, Full Members are able to vote in all ICJHF matters with the benefit of a weighted voting system tied to the number of territories owned. This means, at the very least, Full Member ballots are worth two votes. Full Members owning more than ten territories receive the maximum number of votes per ballot, five.

Q: How can I increase the value of my Full Membership?

A: Learn how you can get involved in the Association by serving on the Board of Directors, participating in ICJHF Committees, and sharing your knowledge with fellow franchisees.

Q: Who is on the Board of Directors?

A: View a list of current Directors.

Q: What are the qualifications and election process for the Board of Directors?

A: View Director qualifications and election process details.

Q: How does the Board of Directors work with JHI to positively influence the franchise community?

A: Regionally elected Directors share dialog with constituents throughout the year and relay these questions and concerns to the ICJHF Board, Focus Groups and JHI. The Board maintains an “Action Items” list, which is revisited every two weeks and addressed at face-to-face meetings with JHI.

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